Frequently Asked Questions 
  • Why should I choose Manual Therapy Associates (MTA)?
    MTA focuses on the entire individual and how they can increase function in everyday life. Our clinic focuses on one-on-one treatment, using our hands to help your body understand proper positioning and movement. We are able to spend 45-60 minutes with you during your treatment, which sets us apart from other clinics. We strive to customize our care and really deliver a positive outcome.


  • Will I get treatment on my first visit or just an evaluation?
    Yes, you will receive a treatment during the first visit; however, part of the first visit will be assessments and tests. The remaining visits will include much more hands on treatment.


  • How long will each treatment last?
    You will be scheduled for an hour. There will be at least 45 minutes of one-on-one treatment with the therapist.


  • How should I dress for therapy?
    You should wear something comfortable that makes it easy for the therapist to evaluate your posture and area of pain. Usually, a tank top and shorts are the best choice of clothing.


  • Do I have to have a referral from a physician to see a physical therapist?
    In the state of North Carolina, Physical Therapists can legally treat a patient without a physician's referral. If the Physical Therapist, at any time during treatment, feels that you are in need of an assessment, we will refer you to your primary physician or a physician that treats your specific disease process. Medicare and some insurance companies may require a prescription for physical therapy from a physician.


  • What will my first visit be like?
    You will be seen and evaluated by a licensed physical therapist. The evaluation will include postural assessment, strength, flexibility, movement analysis, discussion of anatomy/disease process and goal setting.


  • What is the goal of physical therapy?
    Our overall goal is to help you return to the highest level of activity possible. We strive to make you your own physical therapist in order to manage your pain and function independently. You may periodically need a visit or two to help keep you on the right road or to progress your home program.


  • How much will this cost me?
    The cost to you is dependent on your insurance. All insurance policies are different but we will help you find out what your benefits for Physical Therapy include. Usually, you will have a copay while your insurance pays the remaining balance. If you do not have insurance benefits, we do accept cash for treatment. Please contact our office for any questions.


  • How does the billing process work?
    Our business office will assist you in determining your benefits. If there is a problem with a claim prior to October 1, 2008 we, and the billing company, should be contacted. After October 1, 2008, we will be submitting the claims. We will happily resubmit claims as needed. It is imperative that you give us all of the information needed for us to properly bill your insurance company.


  • What if I have questions regarding my bill?
    Please feel free to contact our office with any questions or concerns.



Manual Therapy Associates
10009 Park Cedar Drive
Suite 100
Charlotte, NC 28210
(p) 704-716-1024
(f) 704-716-1025
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